Alumni Manager

Full-time opportunity starts ASAP in SF

Our story

Every college grad deserves a fair shot at a meaningful, upwardly mobile career. That’s the promise of higher education in America, but the payoff depends on who you know, not just what you learned.

COOP Careers closes the social capital gap by recruiting and investing deeply in diverse, low-income, and first-generation grads from the City University of New York, San Francisco State, and other urban public colleges.

Our flagship program is the Digital Apprenticeship. Peer cohorts of 16 motivated, underemployed grads meet nightly for 16 weeks (200 hours) to learn technical skills, build community, and jumpstart careers in digital marketing and data analytics.

Each cohort is led by a team of four captains, “near-peer” COOP alumni who serve as coaches, mentors, and guides on top of busy day jobs at local ad agencies and tech companies. In parallel, COOP helps these same employers meet, interview, and hire more and more diverse candidates.

In our first five years, COOP has run 75+ cohorts with over 1,000 alumni—on our way to 10,000 in our first decade. Four-in-five alumni work full-time, earning an average of $45,000 after 12 months (3x pre-program average) and $65,000 after three years (2x peer baseline).

Long-term, COOP aims to double lifetime income of alumni—fueling upward mobility and fulfilling our collective promise of higher education.


COOP is hiring an alumni manager to support COOP’s vibrant and growing alumni community. The alumni manager is responsible for finding and developing opportunities for the alumni community. The alumni manager will also build close relationships with alums to ensure they are fully supported during their job search. 

Furthermore, the alumni manager will develop and launch COOP initiatives such as COOP Catchup, COOP Connect and manage the COOP Ambassadors.


Primary responsibilities:

  • Develop and maintain sustainable and authentic relationships with COOP alumni to foster a vibrant community

  • Plan and execute organizational and networking events to guarantee successful career launches and foster social capital

  • Work closely with alumni to update and maintain case management and strategic communication

  • Offer strategic job placement support for alumni who are still looking to launch their career and those who want to change positions

  • Manage COOP Ambassador program by creating and promoting new monthly events 

  • Manage COOP Connect program to ensure partner needs are being met by providing trained talent

  • Support Associate Director of Partnerships in maintaining and developing key employer relationships

  • Assist Associate Director with employer engagement programs, events, mentors, and visits

  • Maintain agency recruiter relationships and work with Partnerships team to identify appropriate candidates for recruiters

Other Duties: 

  • Represent COOP at alumni employer events

  • Attend programmatic functions (held Monday to Thursday, 6:30-9:30PM) to support program managers when needed


  • Minimum of one cycle served as a Cohort Captain

  • Bachelor degree in related field

  • 1+ years professional work experience; related industry experience preferred

  • Willingness to work outside of defined job description to establish new processes or find a solution to new problems

  • Belief in COOP’s mission and genuine excitement about mentoring and training COOPers

  • Ability to consider multiple perspectives, synthesize information and draw conclusions in service of supporting student improvement

  • Strong presentation and facilitation skills, as well as the ability to conduct training sessions.

  • Ability to manipulate big data sets to create reports and uncover insights

  • Willingness to adapt and contribute to COOP’s feedback-driven culture


This is an outstanding opportunity for a highly motivated professional to assume a pivotal role in the evolution of a fast-growing, highly respected organization. We are seeking an individual of outstanding quality with a respected track record. COOP Careers is prepared to offer a very attractive compensation package, including a competitive base salary as well as health, 401(k), and vacation benefits.

Diversity, Equity, and Inclusion

COOP provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply.

Apply today!

Please send your resume and a simple cover letter to We are hoping to fill this role as soon as possible and will begin interviewing qualified candidates right away. Please don’t hesitate to apply! Thank you for your time and interest in our mission.