Short Intro. Hi! My name is Janet. I'm a globetrotter and a foodie.
Where Have I Been? I graduated from Baruch College with a Bachelor of Business Administration Degree in International Business with minors in Marketing and Japanese. I also have a Digital Marketing Certificate from General Assembly where I created a digital marketing plan for a small publishing company. My previous positions include: Sales & Marketing Assistant at Princeton Architectural Press, Marketing Intern at Love Home Swap, Pharmaceutical Marketing Intern at IIRUSA, and Marketing Database Associate at Presentation Excellence Group. From these positions I was able to develop marketing skills in email marketing and social media marketing.
Where Am I Now? I am currently a Digital Marketing Apprentice at COOP where I am able to expand my skills and knowledge in digital marketing such as SEO, SEM, Google Analytics, and Facebook Advertising.
Where Am I Going? In the future, I am hoping that I will have a successful career in digital marketing specializing in email marketing and/or search marketing.
- I can prioritize tasks and get things done on time.
- I can identify what needs to be done and be a self-starter.
- I can work well independently and also in a team.
1 Learning Target
I can be patient when working with those who work at a different pace.
2 Companies I really admire and Why
Hubspot is a great resource for anyone interested in marketing. I've been a loyal reader of the company's blogs for a few years now and I have learned so much about marketing from reading their content. Hubspot also offers the public a chance to take their Inbound Marketing Certification and Email Marketing Certification in which I recently became certified.
Travel + Leisure provides great content on travel and food and it's my go-to guide whenever I research for places to visit. What I admire about Travel + Leisure is that it consistently provide entertaining content that I want to read even when I have no plans to travel.
Let me tell you about ...
When I was a Sales & Marketing Assistant at my previous position one of my responsibilities was replying to customer service emails. There was a customer who bought a book from the company's website months ago and was furious that she never received the book. I found out that there was a glitch with the internal system that led to the loss of her order information and contact information. When she contacted us about her missing order, I apologized to her, offered to expedite her order, and gave her a free $7 gift card for future purchases on the company's website. She was very understanding after I explained to her what happened. She was happy that her order was expedited and the free gift card. I learned that in situations where you have to deal with unhappy customers, you have to remain calm and still provide great customer service.